Shipping policy

All items are made to order and require production time before shipping. Production time is usually several business days, but it may vary during busy seasons or holidays.

Once your order has shipped, you will receive tracking information if available. Delivery times may vary depending on your location, the shipping carrier, weather delays, holidays, or other carrier-related issues.

Please make sure your shipping address is correct before placing your order. We are not responsible for delays, lost packages, or delivery issues caused by an incorrect or incomplete address provided by the customer.

If your package appears delayed, please check the tracking information first. If you still need help, please contact us and we will do our best to assist you.